MultiExecs Privacy Policy

MultiExecs, LLC ("MultiExecs," "we," "us," or "our") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit https://www.multiexecs.com, apply for membership, access our hosted community at community.multiexecs.com, attend our events, or otherwise interact with our services (collectively, the "Services").

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This Privacy Policy applies to users located in the United States.

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1. Our Role and Scope

MultiExecs is the data controller for personal information collected through the Services.

We use third party service providers to support our Services, including:

• Wix for website hosting and forms, processing personal information on our behalf as a data processor

• Circle for our community platform, processing personal information on our behalf as a data processor

• Stripe for payment processing, acting as an independent data controller for payment related information

• Other service providers for email, video calls and recordings, scheduling, forms, relationship management, and matching and productivity tools, which may include AI, processing personal information on our behalf as data processors

This Privacy Policy does not apply to third party websites or services governed by their own privacy policies.

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If you access the Services from outside the United States, your personal information may be transferred to and processed in the United States.

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2. Personal Information We Collect

A. Information You Provide

• Identifiers such as name, email address, phone number, and username

• Membership application information, such as your professional background, current and past roles, functional expertise, industries, LinkedIn profile, and what you hope to gain from the community

• Information you share during interview and onboarding calls, such as your business goals, the types of people you want to meet or avoid, your interests, and your referral preferences

• Account registration and profile information, including information displayed in the member directory

• Membership or subscription details

• Event registration details, including any dietary or accessibility needs you choose to share

• Communications with us, such as support requests and emails

• Content you voluntarily submit within the community, including posts, comments, and survey or feedback responses

• Phone number and text messaging consent preferences

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B. Recordings, Photos, and Testimonials

We may record virtual sessions, such as trainings, community calls, AMAs, and workshops, and make those recordings available to members within the community. If you participate, your name, image, voice, comments, questions, and chat messages may be captured. We will tell you when a session is being recorded. If you prefer not to appear, you can keep your camera off, change your display name, or send us your questions in advance.

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We may take photos and video at in person events. These may include your image and may be used on our website and social media.

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We may collect testimonials and feedback from members. We only publish a testimonial with your name or photo attached when you have given us permission.

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C. Notetaking and Transcription Tools

We may use notetaking and transcription tools, including tools that use AI, during interviews, onboarding calls, and virtual sessions to create transcripts and summaries. We use these to support introductions, follow up on conversations, and improve our programming. We will tell you when a notetaker is in use, and you can ask us not to use one on a one to one call.

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D. Information Collected Automatically

The following types of information may be collected automatically when you access or use the Services:

• Internet or network activity information, such as IP address, browser type, and device identifiers

• Usage information, including pages visited, interactions taken, and timestamps

• Cookies and similar technologies

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This automatic collection is performed by our platform infrastructure, hosting providers, and service partners (for example, Wix and Circle) as part of normal service delivery.

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E. Information from Third Parties

We may receive information from third parties, such as:

• Members who refer you to the community

• Publicly available professional profiles, such as LinkedIn, which we may review as part of the application process

• Social login providers, if enabled by you

• Payment processors

• Analytics and infrastructure providers

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F. Community Visibility and Member Content

MultiExecs is a private, application based community. Certain personal information, such as your name, profile details, directory listing, and content you choose to share within the community, may be visible to other members.

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You control what information you choose to share. MultiExecs is not responsible for how other members use information that you voluntarily make available within the community.

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3. How We Use Personal Information

We use personal information to:

• Review membership applications and decide whether the community is the right fit

• Operate, maintain, and improve the Services

• Create and manage user accounts and memberships

• Facilitate participation in the MultiExecs community, member directory, and events

• Match members with one another for introductions, peer groups, and business referrals

• Make any session recordings available to members in the community

• Create transcripts and summaries of calls to support introductions and follow up

• Feature event photos and approved testimonials on our website and social media

• Communicate service related messages and respond to inquiries

• Send marketing or informational communications, subject to opt out rights

• Monitor security, prevent fraud, and enforce our Terms

• Comply with legal obligations

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Member Matching

We match members using a combination of human review and technology, which may include AI tools. These tools may analyze the information in your application, onboarding conversations, and profile to suggest introductions, groups, or opportunities. A member of our team is involved in matching decisions, and you are never required to accept an introduction. You can update your matching preferences or ask us to stop matching you at any time by contacting privacy@multiexecs.com.

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Email and Text Communications

We may contact you by email or text message for transactional or service related purposes, including application status updates, membership confirmations, billing notices, event coordination, scheduling, and administrative messages.

You may opt out of marketing or promotional emails by following the unsubscribe instructions included in those messages. Service related emails are necessary to provide the Services and cannot be opted out of while you remain a member.

You may opt out of text messages at any time by replying STOP. Reply HELP for help. Message and data rates may apply, and message frequency varies.

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4. Cookies and Tracking Technologies

We and our service providers use cookies and similar technologies to:

• Enable essential website and community platform functionality

• Understand how users interact with the Services

• Improve performance and user experience

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You can manage cookies through your browser settings. Disabling cookies may affect functionality.

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Some browsers offer "Do Not Track" or Global Privacy Control (GPC) signals. At this time, our Services do not respond to such signals, as there is no consistent industry standard for compliance.

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5. How We Share Personal Information

MultiExecs does not sell or share personal information as defined under the California Consumer Privacy Act (CCPA/CPRA).

We may disclose personal information in the following circumstances:

A. Service Providers

We share personal information with vendors who perform services on our behalf, including:

• Website hosting and forms (Wix)

• Community platform support (Circle)

• Payment processing (Stripe)

• Email and communications

• Video calls, recordings, and transcription

• Scheduling

• Forms and surveys

• Applicant and member relationship management

• Matching, analytics, and performance monitoring tools, which may include AI

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These providers are contractually required to protect personal information and may only process it to support our Services.

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B. Other Members

When we make an introduction or place you in a group, we share relevant profile information, such as your name, role, expertise, and contact details, with the members involved. We do not share what you told us in your interview or onboarding call beyond what is needed to make a useful introduction.

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C. Payment Processing

Payments are processed by Stripe. MultiExecs does not store full credit card numbers. Payment information submitted through the Services is subject to Stripe's privacy policy.

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D. Legal and Safety Obligations

We may disclose information to comply with applicable law, legal process, or governmental requests, or to protect the rights, safety, and security of MultiExecs and others.

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E. Business Transactions

We may disclose information in connection with a merger, acquisition, reorganization, or sale of assets.

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F. With Your Consent

We may disclose information when you explicitly authorize it, such as approving a testimonial for publication.

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G. Text Messaging

Text messaging originator opt in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.

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6. Sensitive Personal Information

MultiExecs does not use or disclose sensitive personal information for purposes that require opt out rights under applicable U.S. privacy laws.

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7. Your U.S. Privacy Rights

Residents of certain U.S. states, including California, Virginia, Colorado, Connecticut, and Utah, may have additional rights under applicable state privacy laws.

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Depending on your state of residence, you may have the right to:

• Access personal information we have collected about you

• Request correction of inaccurate personal information

• Request deletion of personal information

• Know the categories and purposes of personal information collected

• Opt out of certain processing activities, where applicable

• Not be discriminated against for exercising your rights

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California Residents

Under the California Consumer Privacy Act (CCPA/CPRA), California residents have the rights described above, including the right to request disclosures regarding data collection and use.

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Photos, Recordings, and Testimonials

If you would like a photo of you removed from our website or social media, or a testimonial withdrawn, contact us and we will remove it from the channels we control. Because session recordings include multiple participants, we may not be able to delete a full recording, but we will consider reasonable requests to edit or limit access to your portion.

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How to Exercise Your Rights

To submit a privacy request, contact us at privacy@multiexecs.com. We may verify your identity before fulfilling your request.

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8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide the Services

• Fulfill the purposes outlined in this Privacy Policy

• Comply with legal and regulatory obligations

• Resolve disputes and enforce agreements

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We keep call transcripts and summaries only as long as needed for these purposes. If your application is not accepted, we may keep your application information for a limited period in case you reapply.

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9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no security system is completely secure.

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10. Children's Privacy

The Services are intended for adults and are not directed to anyone under the age of 18. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will delete it.

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11. Third Party Services and Links

Our Services integrate with third party platforms governed by their own privacy policies. Your use of those services is subject to their respective privacy and data handling practices:

• Wix, website hosting: https://www.wix.com/about/privacy

• Circle, community platform: https://circle.so/privacy

• Stripe, payment processing: https://stripe.com/privacy

• Other service providers we use are governed by their own privacy policies.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a new last updated date. Continued use of the Services after changes constitutes acceptance of the updated policy.

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13. Contact Us

If you have questions about this Privacy Policy or your privacy rights, contact us at:

MultiExecs, LLC
Email: privacy@multiexecs.com

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